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Event Details
Customer Relationship Management Webinar
Customer Relationship Management for small businesses will cover the benefits of using customer relationship management (CRM) tools to advance the operations of a small business. This course will cover: how businesses use CRM tools to increase revenue, to lower operating costs, and to attract and retain customers; how CRM can be used to support marketing, sales, product development, and customer service efforts; how CRM is used to organize, automate, and synchronize business processes across multiple departments and teams; and how to select and implement an appropriate CRM solution, including a survey of popular CRM products and services.
Important: The webinar link will be emailed to you following registration approval. Please allow a few days to receive the link.
Hosted By
CA Hispanic Chambers of Commerce
In 1978, a group of local Hispanic chamber leaders from throughout California convened to discuss the lack of representation of Hispanic businesses in state government. These leaders also recognized the need for an organization that would effectively represent the interest of rapidly growing number of Hispanic-owned businesses in California.
Today, the California Hispanic Chambers of Commerce (CHCC) has a network of over 65 Hispanic chambers and business associations throughout the State of California. Through its network of Hispanic chambers and business association, the CHCC represents the interest of over 720,000 Hispanic business owners in California. The CHCC is the premier and largest regional ethnic business organization in the nation that promotes the economic growth and development of Hispanic entrepreneurs and California’s Emerging Businesses.